Things to Know About Broken Vehicle Windows - Toyota Service Information To Know in Salem, OR

It's a stressful feeling to find out that someone has broken into your car. Your sense of security can be shaken, and the resulting stress can make it difficult to know what you should do next. At Capitol Toyota, we strive to provide information that will help you take care of your Toyota--and that includes information on how best to handle problems like this one. Below, you'll find five things you should do if you find that somebody has broken your vehicle's window.

A thief grabs a purse though a broken driver's-side window

5. Check the Area & Call Authorities

Before you do anything else, it's important to make sure that you're safe. So, take a look around. Are you in a well-lit area with other people around, or are you alone in a darker spot? If it's the latter, it may be best to go back inside and wait until help arrives. In either case, you should call the police. Some police departments may just take your information over the phone, but you can always request that an officer come check out the scene if you feel unsafe.

There are a few other calls you might also need to make. If your car insurance covers this type of damage, calling to file an insurance claim is a good idea. They may want to send an agent out to assess the damage, as well. And, if you had any credit cards in your car, you should call your financial institution to have those cards canceled.

Shattered automotive glass

4. Document the Scene

Whether or not your police department or insurance company sends anybody out, this is a useful step to take. Before you move anything, take pictures of the vehicle and the damage from multiple angles. This might be important evidence that could be used in a future police case or insurance claim. Even if someone has already looked at the damage, having your own documentation is often helpful.

3. Clean Up the Glass

Once everything has been cleared up with the police and your insurance company, it's time to clean up. Automotive glass is designed to shatter in a way that minimizes sharp edges, but we still don't recommend using your hands to pick up the pieces of glass. You could still get cut, and the process would be a long and slow one. The best way to clean up shattered glass in your car is to use a handheld vacuum cleaner, though a small broom will also work in a pinch. You don't have to get all of the glass, but getting a majority of what you see is a good idea.

Two technicians carry a new windshield

2. Make a Temporary Cover

While a temporary window cover may not perform most of the same functions that actual window glass does, and while it's not nearly as safe, it can be a good way to keep the elements out on a very short-term basis. To make a window cover, we recommend using clear packing tape and laying it in overlapping strips on the inside of the window. Just be sure that you attach it on the inside, since attaching it to the exterior could harm the paint.

1. Have Your Window Replaced

A temporary cover should be just that: temporary. As soon as possible, get your Toyota to a body shop like Capitol Auto Group Collision Center. Choosing a certified, authorized collision center ensures high quality in both parts and labor. Having a window replaced is absolutely crucial, so don't put this service off.